Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the websites, platforms, accounts, products, communications, and services provided by My Digital Money (“My Digital Money,” “MDM,” “we,” “us,” or “our”). By accessing or using our Services, you agree to these Terms. If you do not agree, do not use the Services.
These Terms supplement any account, custodial, transaction, or other agreements that may separately apply to particular products or services. If a separate written agreement expressly conflicts with these Terms, the separate agreement controls with respect to that subject matter.
1. ELIGIBILITY AND ACCOUNT RESPONSIBILITIES
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. You are responsible for providing accurate information, maintaining the confidentiality of account credentials, and promptly notifying us of suspected unauthorized account access. You are responsible for activity conducted through your account to the extent permitted by law.
2. SERVICES AND THIRD-PARTY PROVIDERS
Certain Services may involve or depend upon third-party custodians, financial institutions, trading venues, payment processors, technology providers, telecommunications providers, or other service providers. Their separate terms, policies, fees, and requirements may apply. MDM does not control third-party services and is not responsible for their acts or omissions except to the extent required by applicable law.
3. INVESTMENT AND DIGITAL-ASSET RISKS
Digital assets and other investments can be volatile and may involve substantial risk, including the possible loss of principal. Past performance does not guarantee future results. Information provided through the Services is for general informational purposes unless expressly stated otherwise and should not be treated as individualized legal, tax, or investment advice. You should consult appropriate professional advisers regarding your circumstances.
4. COMMUNICATIONS
By providing contact information to MDM, you authorize us to contact you as permitted by applicable law regarding your account, transactions, requested information, customer service, security, and other matters related to the Services. Where you separately provide the required consent, we may also send marketing or promotional communications.
Communications may be delivered by telephone, email, SMS/text message, or other channels. Telephone calls may be monitored or recorded for quality assurance, training, security, compliance, or other lawful business purposes, subject to applicable law.
5. SMS/TEXT MESSAGING TERMS
Program Name: My Digital Money SMS Messaging Program.
Program Description: Users who expressly opt in may receive text messages from My Digital Money relating to requested information, account or transaction updates, customer service, reminders, and marketing or promotional communications consistent with the consent provided.
Message frequency varies. Message and data rates may apply.
STOP: You may opt out of SMS messages at any time by replying STOP. You may receive a confirmation message after opting out.
HELP: For help, reply HELP or contact My Digital Money at 833-636-2008.
Carriers are not liable for any delayed or undelivered messages.
Consent to receive marketing SMS messages is not a condition of purchasing or using My Digital Money’s products or services. SMS consent must be provided separately where required and is not transferred to third parties or affiliates for their own marketing or promotional purposes.
You are responsible for ensuring that the mobile number you provide is accurate and that you are authorized to receive messages at that number. If your mobile number changes or is reassigned, you should promptly update your information or opt out.
Privacy Policy: https://www.mydigitalmoney.com/privacy-policy/
6. FEES AND TRANSACTIONS
Applicable fees, transaction charges, custodial fees, trading fees, or other charges may be disclosed through the Services or in separate agreements. You are responsible for reviewing applicable fees before completing a transaction. Transactions may be subject to verification, processing times, market conditions, third-party requirements, and applicable laws or regulations.
7. ACCEPTABLE USE
You may not use the Services for unlawful, fraudulent, abusive, deceptive, or unauthorized purposes; interfere with the security or operation of the Services; attempt to gain unauthorized access to systems or accounts; introduce malicious code; impersonate another person; or violate applicable law or the rights of others.
8. INTELLECTUAL PROPERTY
The Services and their content, features, software, designs, trademarks, logos, and other intellectual property are owned by or licensed to MDM and are protected by applicable intellectual-property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, license, reverse engineer, or create derivative works from the Services.
9. PRIVACY
Our collection, use, and disclosure of personal information are described in our Privacy Policy. The Privacy Policy’s restrictions concerning mobile telephone numbers, SMS opt-in data, and SMS consent apply to SMS communications and are incorporated into these Terms.
Privacy Policy: https://www.mydigitalmoney.com/privacy-policy/
10. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. MDM DISCLAIMS WARRANTIES THAT ARE NOT EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH DISCLAIMERS ARE PERMITTED BY LAW.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MDM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THE SERVICES. ANY LIMITATIONS OR EXCLUSIONS THAT ARE NOT PERMITTED BY APPLICABLE LAW WILL NOT APPLY TO THE EXTENT PROHIBITED.
12. SUSPENSION OR TERMINATION
We may suspend or terminate access to the Services where reasonably necessary for security, fraud prevention, legal or regulatory compliance, violation of these Terms, or protection of MDM, users, or third parties. Account closure or termination may remain subject to applicable custodial, financial, regulatory, or recordkeeping requirements.
13. CHANGES TO THESE TERMS
We may update these Terms from time to time. When changes are material, we will provide notice as required by applicable law. The effective date above indicates when the current version became effective. Your continued use of the Services after updated Terms become effective constitutes acceptance to the extent permitted by law.
14. GOVERNING LAW
These Terms are governed by applicable law and any governing-law, venue, arbitration, or dispute-resolution provisions contained in a separate agreement applicable to your account or Services. Nothing in these Terms limits rights that cannot lawfully be waived.
15. CONTACT US
My Digital Money
1 South Fair Oaks, Suite 200
Pasadena, California 91105
Phone: 833-636-2008
Privacy inquiries: dataprotection@mydigitalmoney.com
